© EuroStarz Concert 2019

FAQs

All you need to know about the event!

What are the differences in the ticket options?

We have two types of tickets available. There are Standard admission tickets for the event, but if you would like some special treatment, then opt for our VIP Package! The VIP package offers you some amazing exclusives:

  • A VIP meet and greet with all of our acts before the show starts

  • A professional photographer will capture your time with our stars.

  • A printed programme of this years concert

  • A set of souvenir EuroStarz wristbands

 

For fans that attended last year's show, there will be a very limited number of Early Bird Tickets available to purchase, but get in there quick as once they are gone they are gone!

We will also be offering a Merchandise package that you can buy in advance with an exclusive discount! Merchandise will also be available on the night, but in limited quantities.


 

What is included in the Merchandise Package only?

The Merchandise Package option allows you to pre-order your EuroStarz merchandise in advance so you can Relive the Moment as soon as you arrive! This fabulous package includes:

  • A Fabulous EuroStarz T-shirt (You can select your size at the time of ordering)

  • A Programme of the 2018 EuroStarz concert for you to keep

  • A set of souvenir EuroStarz wristbands

 

It will be available for you to collect on arrival.

Please note: The Merchandise package does not include entry to the show. You must purchase a separate general admission or VIP ticket to gain entry. 
 

Do I have to bring my printed ticket to the event?

You must either bring a printed ticket with you or have your e-ticket on your phone to gain entry. This will be exchanged for a wrist band on the night to allow you in and out of the event. If you have purchased several tickets under one booking, please be sure that each attendee has a copy of the tickets if you are not arriving together.

Where is the concert?

EuroStarz will take place at the The Water Rats, Kings Cross. The venue is just a short walk from Kings Cross station. You can find more information on the Water Rats website.

What time is the concert and how long is it?

The doors open for EuroStarz at 7:30pm and the concert starts at 8pm. VIP ticket holders will need to be there earlier for their meet and greet session with the EuroStarz and we will provide you with more details of this individually. The concert will be about 2 and a half hours long and will finish around 10:30pm. There will also be a 15 minute interval in the middle of the concert. After it finishes we have a Eurovision DJ to play all of your favourites through until 1am.

What time should I arrive?

We recommend standard admission ticket holders arrive between 7:30 - 7:45pm as the concert will start at 8pm. This will give you time to get a drink and find a space before the show starts! VIP ticket holders will need to arrive earlier and we will provide you with more specific information when you purchase a VIP Ticket.

Is the concert seated or standing?

The venue is standing only. If you have any mobility issues or need help please contact us and we'll do what we can to try to accommodate your needs.

Are there ID requirements or an age limit to enter the event?

The event is for 18+ years only. Please bring proof of age if you look under 21 as you may be asked to show this. The event organisers reserve the right to refuse entry if you are not able to provide valid ID.

 

Is there disabled access to the venue?

There is disabled access to the live concert area but not to the toilets as these are in the basement of the building.

How many tickets can I buy?

For general admission tickets, you can buy up to 10 tickets in one transaction. For VIP tickets you can only buy two per transaction. We have limited the number of VIP Tickets you can buy to give everyone a fair chance to buy one.

What are my transport/parking options getting to the event?

The venue is just a short walk from Kings Cross station. Kings cross has access to the Northern, Piccadilly, Victoria, Circle and Hammersmith & City tube lines as well as mainline rail services. There is no car parking available at the venue.

Can I take photos?

You are welcome to take photos of the concert, but we have paid a professional to do that for you! There will be a dedicated photographer for the evening and the photos will be made available shortly after the concert. If you do take photos, excessive use of flash is not permitted as this is distracting for the artists.

 

Can I bring a banner/flag?

Due to the size of the venue, you are not able to bring flags or banners to the event, but you are welcome to dress up in the colours of the country you want to support, so feel free to get creative with your outfits!

 

Are there cloakrooms or lockers for bags or other personal belongings?

Unfortunately we cannot provide you with a cloakroom or locker, your belongings will be your own responsibility on the night.

Can I bring food and drink into the venue?

You are not permitted to bring in any items of food or drink into the venue.

 

Will I be able to buy food/drink during the concert?

From when you arrive, the bar will be open right the way through to the end of the evening and you can buy drinks throughout the night. The main bar also sells food and this will be available to buy during the concert.

 

Where can I contact the organiser with any questions?

If you have any more questions about the event, just email us! contact@eurostarz.co.uk or message us on our Facebook page.