What are the differences in the ticket options?

We have two types of tickets available. There are Standard admission tickets for the event, but if you would like some special treatment, then opt for our VIP Package! The VIP package offers you some amazing exclusives:

• A VIP meet and greet with all of our artists before the show starts

• An exclusive set of EuroStarz postcards signed by our artists!

• A fabulous poster of the show! 

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Do I have to bring my printed ticket to the event?

You must either bring a printed ticket with you or have your e-ticket on your phone to gain entry.  We will stamp your wrist on entry. If you have purchased several tickets under one booking, please be sure that each attendee has a copy of the tickets if you are not arriving together.

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Where is the concert?

EuroStarz will take place at the The Water Rats, Kings Cross. The venue is just a short walk from Kings Cross station. You can find more information on the Water Rats website.

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What time is the concert and how long is it?

The doors open for EuroStarz at 7:30pm and the concert starts at 8pm. The concert will finish around 11:00pm. There will also be a 15 minute interval in the middle of the concert. After it finishes we have a Eurovision DJ to play all of your favourites through until 1am.

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What time should I arrive?

We recommend anytime from 7:30pm when the doors open and the the concert will start at 8pm. This will give you time to get a drink and find a space before the show starts! VIPs will be sent separate instructions for their meet and greet with our artists. 

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Is the concert seated or standing?

The venue is standing only. If you have any mobility issues or need help please contact us and we'll do what we can to try to accommodate your needs.

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Are there ID requirements or an age limit to enter the event?

The event is for 18+ years only. Please bring proof of age if you look under 21 as you may be asked to show this. The event organisers and venue security reserve the right to refuse entry if you are not able to provide valid ID.

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Is there disabled access to the venue?

There is disabled access to the live concert area but not to the toilets as these are in the basement of the building.

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How many tickets can I buy?

For general admission tickets, you can buy up to six tickets in one transaction. For VIP tickets you can only purchase one per transaction.

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What are my transport/parking options getting to the event?

The venue is just a short walk from Kings Cross station. Kings cross has access to the Northern, Piccadilly, Victoria, Circle and Hammersmith & City tube lines as well as mainline rail services. There is no car parking available at the venue.

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Can I take photos?

You are welcome to take photos of the concert, but we have paid a professional to do that for you! There will be a dedicated photographer for the evening and the photos will be made available shortly after the concert. If you do take photos, excessive use of flash is not permitted as this is distracting for the artists. Don’t forget to tag us if you post on social media so we can share your images of the night! Not following us yet? Check our social links!

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Can I bring a banner/flag?

Due to the size of the venue, you are not able to bring flags or banners to the event, but you are welcome to dress up in the colours of the country you want to support, so feel free to get creative with your outfits!

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Are there cloakrooms or lockers for bags or other personal belongings?

Unfortunately we cannot provide you with a cloakroom or locker, your belongings will be your own responsibility on the night.

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Can I bring food and drink into the venue?

You are not permitted to bring in any items of food or drink into the venue.

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Will I be able to buy food/drink during the concert?

From when you arrive, the bar will be open right the way through to the end of the evening and you can buy drinks throughout the night. The main bar also has a dining area.

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Questions relating to COVID-19

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What if I buy a ticket and can no longer attend due to COVID?

Tickets are non refundable unless the show is cancelled for any reason. If you are no longer able to attend the show please contact us with any queries.

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Do I need to wear a mask during the show?

There is no requirement to wear a mask in the venue or for the show but you are very welcome to if you wish.

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What is EuroStarz doing to keep people safe?

• The venue, including restrooms, will be sanitised before the show begins

• You are welcome to wear a mask in the venue if you wish 

• EuroStarz will be taking extended measures to keep the artists safe throughout their time both on and off stage

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Where can I contact the organiser with any questions?

If you have any more questions about the event, just email us! contact@eurostarz.co.uk or message us on our Facebook page.